FREQUENTLY ASKED QUESTIONS

What is Firebox Tvs suggested Internet speed?

To stream good quality video, a reliable internet connection is essential. Firebox Tv recommends an Internet connection of atleast 5mb/s for movies and tv shows. And at least 25mb/s for live streaming sports.

If you're unsure of your internet speed, you can run a broadband speed test to see what streaming quality your broadband can deliver.

How much data does Firebox Tv use?

Streaming data can be quite taxing on many broadband plans. Firebox Tv recommends using an Unlimited Data Plan.

Here's a breakdown of how much data Firebox Tv uses:
Low: Basic video quality uses up to 0.3 GB of data per hour
Medium: Standard video quality uses up to 0.7 GB of data per hour
High: Best video quality uses up to 3 GB of data per hour for HD and 7 GB of data per hour for Ultra HD.


If you're unsure of your monthly data allowance then it is worthwhile to check with your provider

Is there a warranty with the box?

Yes we offer a 12 month warranty on our boxes.

Is this a subscription service?

No! There is no subscription with us when buying a Firebox Tv, it is a one off price of $185.

Can I watch Australia channels on the box?

Yes! You can use the official apps from the various networks such as TenPlay etc. ( This Excludes the MAX box)